https://conta.cc/3PGem6o
top of page

Problems plague health insurance website on deadline day



KANSAS CITY, Mo. -- The website www.healthcare.gov was down early Monday, and later, new users couldn't create accounts for a while. It was deadline day, and even those who already had accounts encountered long waits to pick plans.

Barron Gibbs and a navigator at the Shepherd's Center sat listening to music coming from the phone. They're on hold for the call center after hitting a brick wall at healthcare.gov.

"It say